Privacy Policy

Last updated February 4, 2025

Chit-Chats.io (“Website”) is a platform where Customers can support and engage with Creators. This privacy policy applies to Customers, Creators, and all users of our platform (sometimes “you” or “your”), and is part of our Terms of Use.

The Website is a feature of Chit-Chats, LLC, a Delaware limited liability company (“Chit-Chats”, “we”, “us” or “our”). Chit-Chats is a global company. By using our Website, you agree that your personal information that you provide directly to us or that we collect through your use of the platform, may be transferred to and stored on the servers located in the United States or European Union or elsewhere and handled as described in this Policy.
Information You Provide Through Your Account
This is information that you provide to us through text fields, such as your name, payment information and products. The information we collect differs depending on if you make an account, become a Customer, or become a Creator.
You may also sign up using an Instagram, Facebook or X (formally Twitter) or other account (collectively, “Accounts”). We will ask permission to access basic information from your account, such as your name, email, and profile picture. You can choose to stop sharing that information with us at any time through your Accounts by removing our access to your accounts .
You also have the option to add more information to your public profile, such as a location, social media links and an about section, which we store along with any comments or messages you submit on our Website.

Customers
A “Customer” is defined as someone who joins our Website by creating a membership platform to support a Creator's content. As a Customer you must provide your payment information to our payment processors. At this time, we do not receive your full card number. Payment processors provide us with a token that represents your account, your card's expiration date, card type and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.
We collect and process information about the Creators you support, the level at which you support them, what products you receive and how often you support them. As a Customer, if you provide a mailing address to a Creator you voluntarily and knowingly assume all such risks and full responsibility for any damages, liabilities, losses or expenses incurred as a result of providing such information to a Creator. Please see our Terms of Use for more information. 

Creators
A Creator is someone who creates and provides content for our Customers who become members of a Creator through our Website’s membership platform. To become a Creator, you must create a page that describes what you are creating and any products you are offering. To receive payouts you have to create an account with one of our payment partners: PayPal, or Payoneer. We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:
Automatically Collected Information
We collect information automatically as you navigate the site or through our third party analytics providers. We may store usage information such as the type of device you use to access our Website, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your self-disclosed country, your IP address, and from your payment card.

Forums and Messaging
When you participate in a forum, we collect the comments you make as well as record how many times users visit, the activity on the site, where users have replied, with whom they've communicated, private messages, IP address, and from which location the user was last logged in.

User Surveys
From time to time, we may solicit your participation in user surveys. To the extent that you participate, we will store your responses.

Event Information
At in-person events, we may request information from you. This is done to better tailor the event experience to those in attendance. This information may include your name, email address, payment details, mobile phone number and QR code, social media and other online accounts you maintain, details around the types of works you create, and survey or feedback responses.

Information Collected by Third Parties
Cookies
We use Cookies on our Website that collect information to allow us and third parties to understand your use of the Website. Please see our Cookie Policy for more information on our use of cookies on the Website.
Social Media Features and Widgets
We use social media features, including the Facebook Like button and widgets, such as the Share button or similar interactive mini-programs that run on our Website. If you provide your social media information to us, we may use it to interact with you on these social networks. These features also collect your IP address and other data including which page you are visiting on our Website and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it. For more information on the technologies used by these social networks, please refer to their specific privacy notices listed below:
Facebook: https://www.facebook.com/about/privacy
Twitter/X: https://x.com/en/privacy
YouTube: https://policies.google.com/privacy
Instagram: https://help.instagram.com/155833707900388

How We Use Your Information
We process your information to:
verify your identity to comply with federal laws
provide our services to you
allow you to sign in to your account
allow you to join a Creator's membership program on our Website
process a Creator's membership payments
send you emails relevant to your usage, as controlled by your email preferences
reply to your questions
market our Website to you, as controlled by your email preferences
understand how you use the service and create better tools for Creators to serve Customers
conduct research and development to improve our Website and develop future products
prevent fraud and abuse on our Website
ship a product to you.
Information We Share with Creators
By becoming a Customer of a Creator, you agree to have the following information shared with that Creator:
your name and email address, and other profile information you provided
any messages you send Creators through the Website
your physical address, city, state, country, and phone number, if you have signed up for a product that requires shipping
all information about your payment, including amount and start date, but not your full payment card information
some aggregated and anonymized data about how you use our Website that cannot be linked back to you or to any individual user
Information We Share with Third Parties
By joining the Website you acknowledge and agree that we may share data with Creators and third parties such as:
service providers for marketing purposes or those used by Creators to deliver products, such as to ship packages to you. Such third parties have their own privacy policies that we recommend that you review so that you know how they use and share your data.
with our service providers, who are companies that are contractually engaged with us to provide us with services, such as order fulfillment, email management, analyzing data trends, credit card processing and fraud detection and prevention. These companies may have access to your data to perform their services, and are obligated by contract to safeguard any of your data they receive from us to the same extent that we protect it.
to protect our security or integrity, and to protect our rights, property, or safety, our employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on Chit-Chats). If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.
in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. 

Information We Share with the Public
The following information is publicly accessible:

Your Preferences and Rights over Data
Your Preferences and Rights over Data
The Settings link is located by clicking on your avatar or profile at the top right hand of your screen. Settings lets you see your account preferences. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.
Marketing Activities
We do not send marketing emails to our Customers or Creators who have opted out to receive them. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.
Accessing or Updating the Information in Your Account
You can access or update the information in your account at any time through your account setting while you are logged into the Website. 
Disabling or Deleting Your Account
You can disable your account if you go to your account settings while you are logged into the Website. When you disable your account, we immediately remove your ability to log in. Even if an account is disabled, some information may be retained by our analytics providers on their own servers. You may also self-initiate a deletion of your account directly at privacy.scrile.com. To delete a previously-disabled account, please contact contact@chit-chats.io
Turning off Email Notifications
You can change your email notifications in your email settings. While turning off email notifications allows you to stop receiving marketing notification emails, we may still send some critical service emails related to your account or the use of our Website.
Compliance with EU Privacy Laws and Privacy Shield
Chit-Chats is an international company that complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you the Service as described in "How We Use Your Information." We also process and share personal information based on notification and users' consent, which our users may revoke at any time. We apply the same principles of privacy protection to all of our users, not just to data subjects in the EU and UK.
Exercising Your Data Rights
Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) regarding data that Chit-Chats.io controls as a Data Controller as defined under the GDPR, including:
the right of access to their personal data;
the right to correct or rectify any inaccurate personal data;
the right to restrict or oppose the processing of personal data;
the right to erase or delete their personal data;
the right to personal data portability; and
the right to opt-out of the sale of personal information.
You can exercise rights over your data on our Website in the following ways:
By emailing Chit-Chats: contact@chit-chats.io
By physical mail: 9984 Scripps Ranch Blvd. Suite 324 San Diego, CA 92131
Prohibition against Discrimination
We do not discriminate against users who exercise their privacy rights.
Our Data Retention Period
We may retain your information for up to ten (10) years after your account is last active.
Security
The security of your personal information is important to us and we follow industry standards to protect it. You can learn more on our Security Policy page.
Children
Chit-Chats is not directed at children under the age of 18, and individuals under the age of 18 may not create an account or otherwise use our Website.
Effective Date/Changes
This privacy policy was posted on the date set forth above. We may sometimes make changes to this policy at any time at our discretion with or without notice. You are advised to periodically review this privacy policy for any changes. Any such changes will take effect immediately upon its posting on the Website. If we make material changes that adversely affect your rights under this policy, we may let you know by posting an announcement on the site or sending you an email in advance of the changes. Continuing to use our Website after a change to this policy means you accept the new policy. If you have any questions, please email contact@chit-chats.io.

Chit-chats.io 13020 Greenleaf St, Studio City CA 91604